Orion Health secures HITRUST and DirectTrust accreditations

Headquartered in New Zealand, Orion Health has received important safety credentials for two of its software offerings and has ranked among the organizations recognized for prioritizing safety practices.


Its population health management and precision medicine platform, Amadeus, has been certified by HITRUST for information security. Amadeus provides healthcare professionals with real-time cognitive support to make the best possible decisions at the point of care. It is capable of aggregating data and has a privacy feature that allows controlled access to patient information based on user roles and patient data sensitivity.

The two-year certification status means the platform meets key regulations and industry-defined requirements, and appropriately manages risk, according to HITRUST. “The fact that Amadeus has received HITRUST’s 2-year risk-based certification from Orion Health validates the high quality of their information risk management and compliance program,” said Bimal Sheth, HITRUST EVP of Standards Development and Assurance Operations.

Meanwhile, Orion Health’s Communicate platform has also received full accreditation through the DirectTrust Accreditation Program for Health Information Service Providers (HISP). The software solution facilitates secure communication between patients, healthcare providers and organizations across desktops and EMR systems.

After an audit, Communicate was found to be fully compliant with the Direct Standard and the requirements of the DirectTrust Security and Trust Framework. “DirectTrust’s HISP accreditation certifies that an organization has established and maintained a high level of trust with its stakeholders, which is a significant distinction,” said Scott Stuewe, President and CEO of DirectTrust.


Orion Health is strengthening its security profile as the healthcare industry also looks to vendors who can help strengthen its defenses in the face of increasing cybersecurity threats.

According to a Check Point Research report, the healthcare industry was among the top three most targeted industries worldwide last year, along with education and government. In the United States, for example, each healthcare organization experienced an average of 1,410 cyberattacks weekly, which is 86% more than the attacks recorded in 2021.


“Handling important data across our staff, clinicians and data science platforms comes with great responsibility. This means that information security is of the utmost importance to us at Orion Health. These certifications are a testament to our commitment to data security and our world-leading technology infrastructure supporting customers around the world,” said Grant Anthony, Orion Health’s CISO, in a comment.


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